Help Desk Live

Have a technical problem, and need help getting it fixed? At Lanspeed Help Desk Live, we have the expertise necessary to resolve your technical issues, and get you back on track. Please choose one of the following options to get started:

Option 1:

Submit a support request by completing the form below. A support ticket will be created in our system, and you will receive a call shortly from one of our qualified engineers.

Your Name
Company Name
Phone Number
E-Mail
What is the best time to reach you?
Does the problem affect more than one user?	Yes No
Is the problem keeping you from performing all your job functions?	Yes No
Please provide some detail about the problem you are experiencing

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Option 2:

Call Help Desk Live at 877-682-9981, and select Option 2 to speak with a live support technician.

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Option 3:

Allow a support technician to connect to your system to assist with troubleshooting.

Once you are on the phone with a member of our support team, you will be directed to this page where you can click on the "Remote Support" link on the right to take you to our remote support web site. Your technician will provide you with a unique support key. You will then enter the support key and your name in order to initiate the remote screen sharing session. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.