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Lanspeed Recognized for Excellence in Managed I.T. Services

Mar 13, 2018 8:00:00 AM / by Wendy Ballard posted in I.T., News & Events, Managed Services

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 CRN®, a brand of The Channel Company, has named Lanspeed to its 2018 Managed Service Provider (MSP) 500 list in the MSP Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of I.T., improve operational efficiencies, and maximize their return on I.T. investments.

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WannaCry Ransomware: What is it? What can I do?

May 16, 2017 10:55:00 AM / by Michael LaFond posted in Security, Disaster Preparedness & Recovery, Best Practices, Managed Services, Network, News & Events

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The WannaCry ransomware outbreak made big news this past weekend - it is said to have affected thousands of computers in more than 150 countries. It is important to understand what this outbreak is and ways you can prevent outbreaks such as these from having a catastrophic impact on your own network.
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3-2-1 Process for Choosing A Backup Solution

Mar 23, 2017 9:00:00 AM / by Michael LaFond posted in Managed Services, Cloud, Small Business, Disaster Preparedness & Recovery

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When it comes to your business' backup, you have a ton of options, but how much thought have you honestly put into it?

It’s naturally one of the most imperative parts of your entire IT infrastructure, so you want to pay particularly close attention to how you are storing and receiving your data in the event of a disaster. Most companies simply don't have a process for choosing a backup solution. Here is a simple way to figure out the most important aspects of a proper backup system. 

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Why Every Business Should Care About Customer Service

Feb 14, 2017 9:00:00 AM / by Sarah Abraham posted in Best Practices, Culture, Managed Services, Strategy & Planning

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In our fast-paced, rapidly changing, technology-driven world, it’s easy to forget that there are people behind the screens, and that customer service should still be an essential part of what businesses do on a daily basis.

Before working at Lanspeed, I worked as a retail manager for 11 years where customer service directly affects the bottom line. Although I haven’t been in IT for quite as long, I am one of the many who have called a “Service” line only to be put through the paces of “press 2” to get to another ten menu options. It can be frustrating and make you think: why even bother?

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Top 4 Reasons Why the Network Is More Important Than Ever

Jan 19, 2017 9:30:00 AM / by Chris Chirgwin posted in Network, CIO Blog, Managed Services

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Computer networks today have grown up.  They may not get all the glamorous headlines that the Cloud, IOT or Virtual Reality grab today, but it’s hard to argue the fact that today’s network is more important to an organization’s success than ever before.  A robust network that addresses security, performance and reliability enables better information sharing, more collaboration, improved productivity and reduces risks.  As more devices connect and the need for local and cloud applications and secure data access expand, a well-architected and managed network is a competitive advantage.

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The True Cost of a Bad I.T. Company

Jan 12, 2017 9:30:00 AM / by Emily Holehouse posted in Best Practices, Managed Services, Strategy & Planning, Small Business

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It is a fact of doing business today that you need technology to run things well. With all of the tools you use, there are inevitably issues that pop up that stop your day in its tracks. I know for our office, if the internet is down we are literally sitting ducks because everything we do relies on a strong WiFi signal and access to the cloud. Even our phone system runs on the internet!

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Five Questions to Ask When Choosing an IT Company

Oct 27, 2016 9:00:00 AM / by Emily Holehouse posted in Strategy & Planning, Managed Services, Best Practices

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Choosing an IT company can be a stressful task if you aren't sure what to look for. Finding an experienced and reliable service team is essential to getting the quality of care you deserve from an outsourcing company.

Without the proper information, you could end up making a costly mistake by choosing the wrong services and provider for your business.We've simplified things for you, highlighting the five questions to ask when choosing an IT company.

These are what we consider to be the absolute essential questions you need to ask each and every IT services firm you meet with before making your decision:

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Six Things Southern California Business Leaders Should Know (and Do) About Technology

Aug 16, 2016 9:00:00 AM / by Chris Chirgwin posted in Best Practices, CIO Blog, Security, Business Continuity, Disaster Preparedness & Recovery, Strategy & Planning, Managed Services

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I have been in the I.T. industry for more than twenty years. It has changed faster than anyone could have predicted. In decades past, business leaders could get by with a basic understanding of computers. Today, millions of business leaders are finding themselves overwhelmed, frustrated, and even scared of technology. 

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“Zero Trust” Network Security: Only Trust Data as Far as You Can Throw It!

Aug 4, 2016 9:00:00 AM / by Emily Holehouse posted in Security, Best Practices, Small Business, Disaster Preparedness & Recovery, Strategy & Planning, Managed Services

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When it feels like everybody is out to get you, there's only one way to survive: Trust nobody. You may not have too many physical enemies ready to jump you, but there's an army of hackers wanting to breach your company's database. One of the best ways to keep your company's information safe is to implement a "zero trust" network security model.

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Why "Pay As You Go" I.T. Support Is Working Against You

Jul 19, 2016 9:00:00 AM / by Emily Holehouse posted in CIO Blog, Managed Services, Strategy & Planning, Small Business, Best Practices

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At the end of the day, you are trying to do your job as efficiently and effectively as possible. Technology tools that work when you need them to is a huge part of making sure you are successful at your job. Without a reliable network and computer, much of what you do each day would be a big challenge, if not impossible. 

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